This Privacy Policy explains how MagicWP, Inc. (“MagicWP”, “we”, “us”) collects, uses, and protects your information when you use our hosting platform and website. We keep it plain: we collect what we need to run the service, and nothing we don't.
We collect account details you provide (name, email, billing information), data needed to operate your sites (domains, configuration, logs), and standard analytics about how our website is used.
We use your information to provide and improve the service, process payments, send service updates, prevent abuse, and provide support. We do not sell your personal data — ever.
We use essential cookies to keep you signed in and a small set of analytics cookies to understand usage. You can control non-essential cookies at any time. See our Cookie Policy for details.
We share data only with processors who help us run the service (for example, payment and infrastructure providers), each bound by strict confidentiality and data-protection terms.
We retain account data while your account is active and for a limited period afterward to meet legal and accounting obligations. Backups are rotated on a fixed schedule and then permanently deleted.
Depending on where you live, you may have the right to access, correct, export, or delete your personal data. Contact privacy@magicwp.io and we'll respond promptly.
We protect data with encryption in transit and at rest, isolated environments, least-privilege access, and continuous monitoring. No system is perfectly secure, but we treat your data as we'd want ours treated.
We may update this policy from time to time. Material changes will be announced in-app or by email, and the “last updated” date above will always reflect the current version.